Yes, yes. We love layaways. It's an easy way to get the dress of you dreams. Only 50% down holds your dream dress and you have 3 months to pay off, no interest and you make the payments when you can. We just ask that you pick up your dress 4 weeks before your prom to allow time for alterations.
What should I bring to my fitting or when I come in to try on dresses.
Bring your undergarments that you want to wear under your dress, like spanx or if you must wear a bra. You don't need to wear a bra with our dresses they all have built in cups and they are easy changed if the cup size doesn't fit your breast shape and size, cups come in many shapes and sizes and it can make a hug difference.
What if I change my mind on a dress I purchased?
Great question!! We have a few options. If you layaway a dress you can exchange it for another dress up to Feb.1, 2020. If you purchased, you have 3 days to return and exchange for another dress. We do charge a nominal fee for restocking and processing the exchange for purchased dresses. All returned dresses must have original tags attached, no alterations or signs of wear.
Do you hold dresses?
We get this question daily. We really do understand, you love the dress but you just started shopping and want to look at everything out there before making the big decision. We can't hold dresses . It just would not be fair to everyone. We can layaway you dress and you have three days to change it to another dress or take a store credit.
Some helpful advise: How upset will you be if it is sold when you come back? What if you see someone else at your school wearing your dress, how upset will you be? Does it look great on you? Do you feel beautiful in the dress? It is exactly what you wanted? Do you enjoy shopping for formal dresses? Remember the best dresses and most unique dresses sell first. If you have found the one, stop, buy it and enjoy...start planning for the next phase, hair style, makeup, dinner, activities, where you pictures will be taken. Don't overthink it, enjoy the moment.
Do I have to make an appointment?
No, not at all for prom and most formal wear shopping. We offer appointments for larger groups, like bridesmaid, bridal, mother of the bride, large group of friends, where you may need a little extra time and attention. We also offer appointments to our customers that may need to come at a special time outside of our normal business hours. WE love to accommodate everyone, and sometimes you need to come in before or after work.
See our appointment page to schedule an appointment online or call us at 804-621-5778
Do you do alterations:
Yes, we have a wonderful seamstress off site in her own creative studio. We have been working with for over a year and when I say everyone loves her, I am not kidding. She is sweet, creative and affordable. I trust her with every type of gown, from beaded, wedding, pageant and simple alterations. Alterations are one of the most important aspects of formal gown purchases. A few simple alterations can take a fantastic dress to extraordinary . Often the alterations consist of adjusting the strap lengths, taking in the waist, or bust area with a few darts and hemming. The gowns are cut based on a standard model and well, we don't all have the same measurements. Some have long torso's , some short, large chest, small chest, hippy with small waist, small hips and thick waist or rib cage...you get the picture, but don't be upset, a few alteration will customize the dress to your measurements.
Do you carry plus size dresses?
Yes, we proudly do carry all sizes up to 30. Beautiful, stylish, sexy to modest.
Are your dresses ready to buy off the rack or do I need to order?
Our dresses are ready for you to buy and take home immediately . We take special care of all of our dresses, if any dress is showing signs of any wear if will be moved to our sales room.
Do you do consignment or sell used dresses or rent dresses?
No we don't. All of our dresses are new , directly from our design labels. WE carry the last styles, always keeping current. Older styles will go to our sales room. WE do rent a select few dresses for photo shoots, styled shoots, these dresses will not be for sale. We want to offer the best quality, its a once in a lifetime event and feel you deserve the best!!
What if you don't have my size or preferred color?
We pride ourselves in offering a huge variety of dresses. They are all unique and you wont find them anywhere else. In order to do that we typically buy one style/ size of each dress. It makes the shopping experience fun!! It also helps to ensure no one else has your dress. However, we can order a different size or color of one of our dresses we have in stock. We check immediately to see what is in stock from the designer and ensure we can get it in a timely manner. WE work closely with our designers and often custom cuts an be made, please allow 5-6 months for special orders. All other orders take 2 weeks if it is in stock at the manufacturer. You will know before you leave.
We can check real time available stock from the designer, if it is in stock it takes 7-12 business days to receive. We wont order a dress that we don't know for certain that we can get before your big day.
Do you register the dresses?
Absolutely!! We keep track of each dress sold, your event and date. This is very important. This is a huge advantage of shopping local. We buy a great number of our dresses that are not available online. We unfortunately can't control online purchases, but by having dresses that can't be purchased online, we can greatly prevent someone else having YOUR dress!!!
What is the average price of your dresses?
I can't say what the average is. We do have a wide range of prices that can meet your budget. Be honest with us about your budget and we will help you find the perfect dress. We have dresses 159-1700. WE will not try to sell you a dress that is outside of your budget, that's not how we work. No commissions here. And we have a wonderful sale room with dresses 59.00-250.
Tip: beaded gowns are expensive. Knock off online stores have misguided consumers, they steal images of real gowns, so what you get is not what you saw online. We only sell hand beaded gowns to ensure quality. We don't want your beaded gown to look cheap or fall apart.
I saw the same dress online but was cheaper?
The designers set our prices, we are not allowed to charge less then what they want, we can loose our contract with them. If you see if cheaper, please show us, a few things it could be: Knock off site , older style, store going out of business. WE will do our best to match the price it is legitimate , but, we DO have the best prices available.
When is the best time to come for prom dress shopping?
We get our new collection of prom gowns in late December and January each year. The best and most popular gowns sell first and are registered to your school, so to avoid disappointment, please come in early and take advantage of our layaway program to lock it down. It also allows time to do special orders for different sizes and colors.